Where is Alamo City Popcorn Company located?
Our store is located at the Park Oaks Shopping Center at: 281 North and Thousand Oaks
We are in the same shopping center as Big Lots, Freddy’s Hamburgers, and Dollar Tree.
Our physical and mailing address is:
16634 San Pedro Ave. Ste. 1
San Antonio, TX 78232
What are your store hours?
Monday – Friday
10:00 AM to 7:00 PM
10:00 AM to 5:00 PM
Sundays - Closed
Except during December, when we are open 12:00 PM to 5:00 PM
What are your sizes for bagged popcorn?
Mini – approximately 3 cups, serves 1
Junior – approximately 6 cups, serves 1-3
Small – approximately 9 cups, serves 2-4
Medium – approximately 26 cups, serves 8-12
Large – approximately 42 cups, serves 14-20
X-Large – approximately 110 cups, serves 21-50
Party Bag – approximately 275 cups, serves 100
We also offer a cone shaped bag which is approximately 1.5 cups.(special orders only)
How are my orders shipped?
We ship via UPS or USPS depending on the items orderedand where it’s going.
How quickly do you ship?
Packages are shipped Monday through Friday excluding holidays. We typically ship within 24 hours of receipt of your order, and often on the same day. Orders received after noon on Friday will typically ship the following Monday.
Can I change or cancel my order?
If you would like to cancel your order, please contact us at (210) 455-0138 within 4 hours ofyourorder being placed.We try to process orders as quickly as possible and as each order is bagged and packaged to your request, we unfortunately cannot provide a refund once your order is processed.
What is the best way to keep my popcorn fresh?
Exposure to humidity is the biggest impact to the freshness of popcorn. If your popcorn remains bagged and sealed, it should stay as fresh as the day it left the store. We encourage people to try and consume their savory popcorn within the first 14-21 days of receipt, but it isn’t going to go bad after that. Thesugar coatedcaramel and candy flavors will last longer than you would ever want to keep themifthey aren’t exposed to humidity.
What is your return policy?
Because our popcorn is a food item, perishable, and packaged specifically to your order we do not accept returns. We make over 40 flavors at any given time, and not everyone’s taste buds are going to like every flavor we make. That said, if there is an issue with the quality of your popcorn, please do not hesitate to reach out to us at firstname.lastname@example.org. We work hard to make sure a quality product is what reaches every customer of ours.
How much popcorn do I need for a popcorn bar?
A typical person will consume one to three cups of popcorn at a social event, depending upon other food options available.