FAQs
Where can I find Alamo City Popcorn?
Our store is located at the Park Oaks Shopping Center
at 281 North and the Thousand Oaks Exit.
We are in the same shopping center as Big Lots, Freddy’s Hamburgers and Dollar Tree.
Our physical and mailing address is:
16634 San Pedro Ave. Ste. 1
San Antonio, TX 78232
What are your store hours?
Monday – Friday 10am to 7pm
Saturday 10am to 5pm
Closed Sundays except during December, when we are open 12pm to 5pm on Sundays
What are your sizes for bagged popcorn?
Mini – 3 cups, serves 1
Junior – 6 cups, serves 1-3
Small – 9 cups, serves 2-4
Medium – 26 cups, serves 8-12
Large – 42 cups, serves 14-20
X-Large – 110 cups, serves 21-50
Party Bag – 275 cups, serves 100
We also offer a cone shaped bag which is 1.5 cups (special orders only)
How are my orders shipped?
We ship via UPS or USPS depending on the items ordered. All Tins are shipped UPS.
How quickly do you ship?
Packages are shipped Monday through Friday only, except holidays. We ship up to 24 hours after you have placed your order (often same day). Weekend orders are commonly shipped Monday.
Can I change or cancel my order?
Alamo City Popcorn does not allow cancellations and/or changes to an order once it has shipped. If you would like to cancel your order, please contact us at (210) 455-0138 within 4 hours of the order being placed. No cancellations or changes will be accepted after 4 hours of order being placed.
What is the best way to keep my popcorn fresh?
Do not open your popcorn until you are ready to enjoy it.
Once opened, store your popcorn in an air tight container.
When popcorn is exposed to high temperatures and humidity it will lose its freshness.
We do not recommend that you refrigerate, freeze, or reheat popcorn.
What is your return policy?
Because our popcorn is perishable, we do not accept any returns. We only ship popcorn that is fresh.
How much popcorn do I need for a popcorn bar?
A typical person will consume about 2-4 cups of popcorn at a social event. Example, we recommend 200 to 400 cups total for popcorn bars at events with 100 guests. We recommend that you place your order 2 to 3 days prior to your event.
Food Allergy Warning:
Our popcorn is produced in kitchens that also process tree nuts, milk and soy.